No one talks about the little wins
So much of our job is dealing with stress—short staffing, angry customers, broken equipment, call-outs, overtime, unrealistic goals—but I want to take a second to shout out the small wins. Because they’re the only thing that gets me through some weeks.
Like when I got through my entire freight pallet without a single item being damaged or mislabeled. Or the day I actually took all my breaks on time. Or when a customer thanked me for just being nice because “no one’s friendly anymore.”
Last week, an elderly customer lost her glasses in produce. She was super anxious, almost crying. I helped her retrace her steps and we found them tucked behind the bananas. She hugged me, told me she was having a rough week, and said I’d made her day.
That didn’t fix my hours, or my sore feet, or the broken freezer I had to deal with later. But it reminded me I’m still a human in this job, not just a number. And that sometimes, we really do make a difference.
Related topics
More About Community
Welcome to our "Others" online community designed for all other Walmart associates not specifically mentioned in our larger groups such as Supercenters, Sam's Club, Vision Centers, Pharmacies, Home Office, Tech, etc. This platform is a dedicated space for you to connect with colleagues from various departments and roles that play unique and vital roles in our operations. Here, you can discuss the specific challenges and opportunities that come with your distinct positions within Walmart. Share your experiences, seek advice, and explore topics such as pay, interviews, career growth, work procedures, collaboration across departments, work-life balance, pay, and interactions with management. Join this growing TBT community to engage in meaningful conversations and support one another in navigating the diverse landscape of Walmart's global ecosystem.
My employment positions have usually been of an administrative nature, never ever thought retail would be my future. So, going to work for Walmart has taken me completely out of my comfort zone and away from any skills I possessed. Imagine my surprise during my first year when I found myself with a full face smile after assisting an upset customer one day who walked away also with a smile thanking me for my sincerity and excellence in customer service. I was so proud and walking tall the rest of my shift. Since then and 6 yrs later, I always know that those smiles make all of the daily chaos worth it. The small wins are actually the whole reason for our days. I can easily see Walmart as being my last place of employment.