Let's talk about things at work!

EL
Stores Community
7 months ago

What should I do?

I think I messed up with my walmart application. I think I should have applied for the Team Lead position because everybody acts like I am one. I work in the front end and according to my associates, I’m the experienced one. They love to ask questions to me about everything, day to day activities, what to do if a customer is being rude, even life advice. They seem to trust my wisdom I guess. It’s like I’m the work mother to them. The responsibility on my shoulders increased ever since they fired our Team Lead and they hired a new one. In fact, I applied to be the new one but got rejected, and they hired someone else. Some people thought it should have been me but I disagree. I don’t want to be someone who stabs people in the back. That’s something I never did in my life and I’m not planning to do so. If he got the job, he got the job and everybody should adapt, but nobody does. Even the new Team Lead who was hired recently. He asked me a question the other day (I won’t say the question because it’s kinda embarrassing) and I asked him how did he apply for this job, he said he did his walmart job application online and I told him well, you just need to open the description of your walmart job application and the answer of your question should be there. He seemed offended by the way I responded, but I don’t care anymore. Management made a choice by hiring him and everybody needs to live with that. Including him. I’m not going to do his job for him and get paid as a front end associate. No, that’s not going to happen. But it seems like they won’t let me go off these responsibilities and duties that are not in my job description. Don’t get me wrong, I love my job and I also love the people who I’m working with but I’m also tired of this. Because it feels like a daily reminder of what I’ve missed. And just like I said having the same paycheck is not helping either. I genuinely don’t know what to do except one thing, I definitely don’t want to leave this store. Not in a transfer or by leaving permanently. So what should I do? What would you do if you were in my shoes? I don’t want to break my associate's hearts and I also don’t want to offend the managers because I don’t want to get fired. It’s like I want to stand up for myself, but the weight on my shoulders won’t let me do so.

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BO
Sam's Club Community
7 months ago

One thing I hate about Sam’s club

The communication between managers and associates at Sam’s Club is so bad that it’s actually the number one factor that hurts the company the most (in my humble opinion). I can give you so many examples, but I will give just one. I’m a meat cutter at Sam’s Club, and I love my job. I think it’s one of the best Sam’s Club jobs if it’s not the best. It doesn’t feel like a burden to me that I have to go to Sam’s Club six days a week. The associates that I’m working with are the best and I fortunately haven’t had any problems with members so far. So, it sounds all good right? But no. At the beginning of the last week, I cut my finger a little bit and I couldn’t hold the kn^^e properly as a result of it. So as you can imagine it affected my performance and the meats that I cut looked slightly different than usual, because you know, it’s not easy when you can’t hold the kn^^e properly with your preferred hand. Anyway, the club manager at my club loves to just inspect different areas around the club, and boy does he love to talk. He can talk to you for minutes, and those minutes can become hours easily. He doesn’t even have to know you, you just need to exist and act like you listen. That would be more than enough for him. As you can imagine, when someone loves talking this much, gossip comes with it automatically. He is the type of person who would talk about a problem with everyone but the source of the problem. I’m telling all of this because this time, I was his victim. He saw the meat that I cut and didn’t say anything to me, but he walked around the entire club talking bad about me. Complaining about the shapes of the meat, saying that we need high quality people who know how to do their job etc. He was also kind enough to complain to my meat lead about me. Thank God that my meat lead is actually a decent human being who already knows all the stuff that I just told you about, but still, he had to come up and check me out. At first, he didn’t see my finger and he said I should be more careful with cutting because recently I didn’t cut properly, and he continued with me not being in any trouble, he just wanted to give me a heads up about it. Then I showed him the status of my finger and he spilled the tea. He said he mostly doesn’t care about what the club manager says but this time he also noticed a difference, that’s why he needed to come talk to me. But I kinda disagree. Because no matter how much you don’t care about what someone says about your associate or your friend, you are eventually influenced by the negative words. Anyway, he apologized, and he said I should have just used PTO. So the moral of the story is, just talk to the person that you think causes the problem, and your problem will stay much smaller.

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RE
Stores Community
7 months ago

One thing about the Walmart customers

I genuinely think every customer who comes to Walmart becomes an ungrateful granny. No matter how old they are or which stage of their lives they're in, after seconds of coming to this place, they all become ungrateful grannies, and you know there is no way that you can make them feel satisfied. It's so frustrating as an associate who works his a^s off for these guys and no matter what you do, they always find the one thing that you didn't do and they make you feel like nothing that you did for them matters, just because you didn't do that one thing. Also, they think you're a magician. They expect you to create items that are not left in the stock. When you can't do it, you're just guilty and it's your fault that every other customer bought that item and there is nothing left of it. You should have kept one for one specific customer. You are so careless!! And the kindness have you been showing the whole time during the conversation? Well, means nothing. It doesn't matter if you answered kindly to their question and tried your best to help them even if you were in the middle of something else, you didn't get the job done, you didn't deliver the item that they were asking for, so you su^k. The stuff that I'm telling you right now might feel like a fairy tale or some guy complaining online about his job but this is literally what I experience every other week, at least once. Last week, for example, I was zoning the he^l out of someplace and this lady walked up to me asking for some brand of cereal that I didn't know existed before. Anyway, I wasn't sure if we even sell that brand of cereal but I didn't want to give her no as an answer immediately, so as you can guess I went back there and asked some associates whether we sell the cereal or not and it turns out we do, but we have none left. I came back to tell her that actually there was nothing left of the cereal that she was asking about. You should have seen the look on her face. She just looked at me like I was a waste of life. Believe it or not, I started laughing my a^s off. I never felt like these types of situations were funny, but I just realized how silly she looked. The look on her face was so funny that it almost changed my view on life. That's how insane it was. Like ma'am, I didn't hurt you or one of yours. We just don't have the cereal and it's not my or your fault that we don't have it. It's nobody's fault. We just don't have the damn cereal. It feels like being kind becomes harder and harder every day. I don't think I will give up on being kind anytime soon because that's who I am. I am fundamentally a kind person no matter the circumstance. As you can imagine, it doesn't feel good to not have some kindness back. I'm not even asking for the same level of kindness, like even a small amount would be fine. Anyway, I don't know if I'm being sensitive or not but this is just how I feel and I wanted to share. Thank you.

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WD
Stores Community
7 months ago

This can't be normal

By posting this I want to remind associates that we are not human beings. We are just robots who have the duty of smiling no matter what. The reason for me to say something like this is the fact that I got coached this morning for not saying welcome to a customer. I'm dead serious. I was zoning and pi^^^d at the reckless associate who left this area like this and that was the moment that I saw this customer walking past me. I said nothing she said nothing and I moved on with my day. After 2 hours my TL called me to see him at the break room and I realized something was wrong. I went there and I felt like I was in an interrogation room and I was interrigated because of a mu^^^r or something. He sat me down and told me that there was a complaint about me. I was like oh sh^t here we go again. He told me that the reason he told me to meet him here was the fact that I didn't say welcome to the customer who walked past me. My crime was making eye contact with her and saying nothing apparently. He told me and I stayed silent for about 5 seconds. In that 5 seconds I thought about every wrong decision that I took in my life and realized that I shouldn't add another one to those wrong decisions by screaming "WHAT THE ACTUAL fu^k?" to this guys face. Then he continued with how it's important for walmart to make its customers welcome. I almost burst out laughing and almost told him that maybe he should try to be friendly to the people who treat him like a piece of garbage. Then he pulled out a coaching form and at that moment I felt like I robbed the store or something. All I did was not clowning for a customer while being in the middle of something. Don't get me wrong I agree that customer service is an important aspect of my job as a front end associate but getting coached for not smiling at a customer while I was doing ANOTHER thing is nasty work. I mean I wish there was an option for me to coach both customers and managers on how to be a better human being. Especially the customers because they really need it. I didn't moan about the problems that I have in the store and the stuff that I have to do because of short staffing until now. The first time I did something "wrong" I got coached. Walmart and its stupid managers did a lot of wrongs to me and I kept my head down and worked. I feel like there is tons of problems at walmart that comes before an associate not smiling at a customer. Fix the management and short staffing problems before you come to me about this nonsense. I don't even talk about the rude customers because it is a known fact that you do nothing about them. You do nothing about protecting your associates from these rude people.

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IS
Stores Community
7 months ago

Going home after a long day

Hi guys. I just finished my shift and I’m posting this while I’m going home in my fiance’s car. I work at Walmart as a front end associate and I remember coming to this company HYPED. Because it’s my first job, and I’m excited to start my life, you know? I remember feeling like having a party after completing my walmart application. But that changed after 2 weeks on the job. As you can guess or imagine, I went back and forth with a customer and I don’t know if you know this but if you’re a front end associate, talking back to a customer is like talking back to your parent. It’s basically a sin at our store. I don’t know if it’s the same for you guys, I hope not. Because it’s a huge pressure for me not to call out someone for their stupidity. Especially when their stupidity affects my life, at least I need to have the right to complain and stand up for myself a little, you know? And dealing with this on a day to day, feeling restricted on my freedom of speech, that’s not what I signed up for. As a result of all this, whenever I go back home after my shift, I feel like it’s my first day out of prison. Whenever I get to work I have my eyes on the clock. As soon as my shift ends I want to get out of here. I wouldn’t even want to stay if they offered me 3 times more than my salary. As a result, after noticing all of this about my work life, I feel depressed. Let me also add the fact that I spoke to people who worked at different jobs (including walmart) about what to expect as a 9-5 worker, but still, part of me didn't want to believe what they told me. Because I always believed life has to offer us a lot more and we need to take as much as we can. That's just how I feel. Starting this journey of 'living life' is really hard for me and I'm starting to lose hope and change my view as to what life should be, or if we want to be more accurate, what life already is. I mean I don't even know if I expressed myself properly, I just wanted to have a little therapy session online while I'm going home because I had a lot to get off my chest. Anyway, thanks for reading, and good luck

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SZ
eCommerce Community
7 months ago

Pure chaos

Working OGP Walmart is the most unbalanced job you can find at Walmart. Sometimes you start your shift with a positive atmosphere in the store where almost everyone is energic and in a good mood because they have nothing to stress about. No crazy number of orders in the first hour, everyone is working carefully and helping each other perfectly. Ideal OGP Walmart world where everyone lives happily and easily. There is unfortunately a flip side to that coin. And I lived through the chaos of OGP Walmart once again and I realized that no matter how much I work for this place in this department, I never get used to it. It's a low budget, high affect horror film in 4k. You start your shift with 30 orders in the first hour and you already know it's a sh^t show. Associates fighting and yelling over some bullsh^t, Team Lead demanding more and more, and in the middle of all of this, imagine the poor you just got your first order and trying to find the specific brand of yogurt that no one in the store knows where it is while trying to escape absurd questions from both the customers and fellow associates. That was me yesterday. I was the 'poor you' in this story. I don't know if you know this but there is an unwritten rule at OGP Walmart that I bet almost every associate knows: once you get an order on your device, the time clock starts ticking faster and faster for no fu^^ing reason and yesterday was no different for me. While I was on the search for the stupid yogurt that was ordered by a stupid customer, I was racing against the time, and as you can imagine I was in an extreme hurry. I didn't know what I was seeing, doing, saying, or anything, I was just looking for that damn yogurt and when you are focused on this one thing when you are in a panic mode, you know nothing good will come out. So nothing good came out. I hit the damn stocker who was moving a pallet of milk and I literally thought I broke my fu^^ing knee. As if that wasn't enough, the pr^^k that I hit was screaming on top of me while I was in pain saying that I almost knocked down the entire pallet of milk, I almost got him in trouble, I almost did this did that bla bla. First off, I don't know why the fu^k would someone get mad over something that would have been happened. It didn't happen you fu^^ing id^^t, move on with your life. Isn't it a good thing for you that I actually didn't get you in trouble by knocking down a pallet of milk? Instead, I almost broke my knee. So why are you screaming like a baby? Anyway. This happened yesterday and I can tell you my knee still hurts from that and I carried on like a fu^^ing gladiator like anyone would give me a medal or something. This morning, it was another chaotic time and nature was not on my side either. I was loading up an order to a customer's car and a type of rain that I have never ever and I mean EVER seen in my life started to fall down from the sky all of a sudden. Do you know what the customer did? She just got into her car and left me with all of her groceries. While I was loading sh^t tons of items into her trunk and also trying not to get wet in the rain that was abnormal, she was telling me what item I should be putting, like in what order. I finished loading the items of her majesty and she left. I ran back to the warehouse but it was too fu^^ing late. I was like I went into a pool with my clothes on. I just hope I don't get sick because of this bi^^h. I mean, when I think about it again as I write this post, it was insane. I came across a lot of bi^^hy customers but this one was another level. This was topnotch. This was the Michael Jordan of Karens. I guess it's better to call her the Michelle Jordan of Karens. Anyways folks. As you can see it's NOT easy to be an OGP Walmart associate. May God help all of the Walmart associates but I just hope that he helps the ones who are working at OGP Walmart a little more.

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