eCommerce

eCommerce

Welcome to our online community designed specifically for Walmart eCommerce associates! This subsection of our TBT platform is a dedicated space for you to connect with colleagues involved in our online retail operations. Here, you can discuss the unique challenges and opportunities that come with working in the crazy fast-paced world of eCommerce. Share your experiences, seek advice, and explore topics such as pay, layoffs, career growth, digital marketing, online sales strategies, customer service, work-life balance, interactions with management, etc... Join this growing TBT community to engage in meaningful conversations and support one another in enhancing our online shopping experience and driving growth in Walmart eCommerce.

UC
eCommerce Community
4 months ago

OGP Walmart another day another mess

It’s funny how people think working as an OGP Walmart associate is easy. Just grab some groceries, load them into cars, and call it a day, right? If only it were that simple. Today started like any other shift, clock in, grab the handheld device, and start picking orders. The first couple of carts went smoothly, but then I got that order. You know, the one with 120 items, half in the frozen section and the rest scattered all over the store. And of course, it’s a timed order, so you’re racing against the clock. I finally finish picking the items and head to staging. But as I’m loading everything into the cooler, I get a notification. The customer has arrived. Great. I run outside with their order and find them sitting in their car scrolling on their phone. I knock on the window, and they just give me a thumbs up instead of opening the trunk. After a few awkward moments, they finally tell me they forgot to clear their trunk, so I’ll have to make it work. If you’ve worked OGP Walmart, you know this is the moment your patience gets tested. I spend ten minutes rearranging their junk just to fit the groceries. When I’m done, they casually say they need two gallons of milk and some eggs added to the order. I explain the order is finalized and can’t be changed, and they hit me with the classic well, other OGP Walmart associates do it for me. By the time they leave, I’m sweaty, annoyed, and behind on my next order. Just another day working OGP Walmart where multitasking and chaos go hand in hand.

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SZ
eCommerce Community
6 months ago

Pure chaos

Working OGP Walmart is the most unbalanced job you can find at Walmart. Sometimes you start your shift with a positive atmosphere in the store where almost everyone is energic and in a good mood because they have nothing to stress about. No crazy number of orders in the first hour, everyone is working carefully and helping each other perfectly. Ideal OGP Walmart world where everyone lives happily and easily. There is unfortunately a flip side to that coin. And I lived through the chaos of OGP Walmart once again and I realized that no matter how much I work for this place in this department, I never get used to it. It's a low budget, high affect horror film in 4k. You start your shift with 30 orders in the first hour and you already know it's a sh^t show. Associates fighting and yelling over some bullsh^t, Team Lead demanding more and more, and in the middle of all of this, imagine the poor you just got your first order and trying to find the specific brand of yogurt that no one in the store knows where it is while trying to escape absurd questions from both the customers and fellow associates. That was me yesterday. I was the 'poor you' in this story. I don't know if you know this but there is an unwritten rule at OGP Walmart that I bet almost every associate knows: once you get an order on your device, the time clock starts ticking faster and faster for no fu^^ing reason and yesterday was no different for me. While I was on the search for the stupid yogurt that was ordered by a stupid customer, I was racing against the time, and as you can imagine I was in an extreme hurry. I didn't know what I was seeing, doing, saying, or anything, I was just looking for that damn yogurt and when you are focused on this one thing when you are in a panic mode, you know nothing good will come out. So nothing good came out. I hit the damn stocker who was moving a pallet of milk and I literally thought I broke my fu^^ing knee. As if that wasn't enough, the pr^^k that I hit was screaming on top of me while I was in pain saying that I almost knocked down the entire pallet of milk, I almost got him in trouble, I almost did this did that bla bla. First off, I don't know why the fu^k would someone get mad over something that would have been happened. It didn't happen you fu^^ing id^^t, move on with your life. Isn't it a good thing for you that I actually didn't get you in trouble by knocking down a pallet of milk? Instead, I almost broke my knee. So why are you screaming like a baby? Anyway. This happened yesterday and I can tell you my knee still hurts from that and I carried on like a fu^^ing gladiator like anyone would give me a medal or something. This morning, it was another chaotic time and nature was not on my side either. I was loading up an order to a customer's car and a type of rain that I have never ever and I mean EVER seen in my life started to fall down from the sky all of a sudden. Do you know what the customer did? She just got into her car and left me with all of her groceries. While I was loading sh^t tons of items into her trunk and also trying not to get wet in the rain that was abnormal, she was telling me what item I should be putting, like in what order. I finished loading the items of her majesty and she left. I ran back to the warehouse but it was too fu^^ing late. I was like I went into a pool with my clothes on. I just hope I don't get sick because of this bi^^h. I mean, when I think about it again as I write this post, it was insane. I came across a lot of bi^^hy customers but this one was another level. This was topnotch. This was the Michael Jordan of Karens. I guess it's better to call her the Michelle Jordan of Karens. Anyways folks. As you can see it's NOT easy to be an OGP Walmart associate. May God help all of the Walmart associates but I just hope that he helps the ones who are working at OGP Walmart a little more.

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