Posts with tag: customers
I fell for the stereotypes
I started at Walmart a month ago and one thing that stands out to me is that customers aren't half as bad as I was led to believe. I had this image of having to deal with the trashiest of the trashiest people nonstop. That's so not true. About 95 percent of customers here are perfectly normal folks just going about their day. The other five percent are a mess, but they're the minority. It's a pleasant surprise. I thought I'd hate working here because of customers, but that turned out false. I never would have guessed it, but I actually like my job. Go figure.
... read moreIt's one or the other
I can either be fully productive or I can help all the customers who stop me to ask me about something. I can't do both. So it truly pi^^^s me off that I'm somehow expected to achieve the impossible. Talking to customers takes time! Helping customers takes time! While I'm doing that, I can't be doing anything else. How is that so hard to understand??
... read moreChatty customers
I don't mind chatting with customers, but some of them want to get way too much into details and personal stuff. Even weirder, I had a woman ask me so many questions about my job and the store itself last week, that if I didn't know better, I'd think Walmart hired a secret shopper for our store (they're too cheap for that). Are people really that lonely that they have to talk to us to get any kind of meaningful human interaction?
... read moreWhy is it so hard for people to solve their problems on their own?
I hate when people ask me d^mb sh^t. I still get questions about self-checkout from a regular customer. You have been using this machine for years Not days, not months, years It shouldn’t be this hard to get familiar with it no matter what age you are! If you are not satisfied with self-checkout bullsh^t, I have another one for you. The other day, this customer asked me if a register is closed or not. After seeing the lane closed sign. Okay like you are not the best with self-checkout but do you not know how to read??
... read moreSome of these people are too much
Don't you just love being called an id^^t by customers for asking them to do something perfectly logical, like move their cart so you can reach what they're asking for? I swear, if I last here a year it will be a miracle.
... read moreI've started ignoring customers and my life became instantly better
Not all customers of course, but if it's not in my department, I just walk away. I pretend I didn't hear them and let somebody else deal with it. Call me a ba^^^^d, but I don't care. It's working for me and I don't intend to stop.
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