Leadership? More Like Damage Control
Being a people lead is like being a therapist, a referee, and an IT tech all rolled into one. I handled time clock issues, two drama filled shift swaps, a no call no show who tried to blame “bad Wi-Fi,” and a new hire who thought orientation included snacks. I still had to smile and check compliance logs. We hold the whole store together and then some.
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congratulations your store seems to have the only people leave that does. most the ones I've seen or know socialize more than their work. oh and they approved days off and then count people with no call no show when they don't show up for their shift