The communication between managers and associates at Sam’s Club is so bad that it’s actually the number one factor that hurts the company the most (in my humble opinion). I can give you so many examples, but I will give just one. I’m a meat cutter at Sam’s Club, and I love my job. I think it’s one of the best Sam’s Club jobs if it’s not the best. It doesn’t feel like a burden to me that I have to go to Sam’s Club six days a week. The associates that I’m working with are the best and I fortunately haven’t had any problems with members so far. So, it sounds all good right? But no. At the beginning of the last week, I cut my finger a little bit and I couldn’t hold the kn^^e properly as a result of it. So as you can imagine it affected my performance and the meats that I cut looked slightly different than usual, because you know, it’s not easy when you can’t hold the kn^^e properly with your preferred hand. Anyway, the club manager at my club loves to just inspect different areas around the club, and boy does he love to talk. He can talk to you for minutes, and those minutes can become hours easily. He doesn’t even have to know you, you just need to exist and act like you listen. That would be more than enough for him. As you can imagine, when someone loves talking this much, gossip comes with it automatically. He is the type of person who would talk about a problem with everyone but the source of the problem. I’m telling all of this because this time, I was his victim. He saw the meat that I cut and didn’t say anything to me, but he walked around the entire club talking bad about me. Complaining about the shapes of the meat, saying that we need high quality people who know how to do their job etc. He was also kind enough to complain to my meat lead about me. Thank God that my meat lead is actually a decent human being who already knows all the stuff that I just told you about, but still, he had to come up and check me out. At first, he didn’t see my finger and he said I should be more careful with cutting because recently I didn’t cut properly, and he continued with me not being in any trouble, he just wanted to give me a heads up about it. Then I showed him the status of my finger and he spilled the tea. He said he mostly doesn’t care about what the club manager says but this time he also noticed a difference, that’s why he needed to come talk to me. But I kinda disagree. Because no matter how much you don’t care about what someone says about your associate or your friend, you are eventually influenced by the negative words. Anyway, he apologized, and he said I should have just used PTO. So the moral of the story is, just talk to the person that you think causes the problem, and your problem will stay much smaller.
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